Email us: info @ micromsp.com


Vancouver Island's Premium IT Managed Services
>> Supporting networks across Canada
 

 Why Hire MicroMSP?

We charge a flat rate for our services on a monthly basis. Doing so allows your employees to contact the helpdesk and get the problem solved - instead of needing permission to call a tech to come in and diagnose the problem. Most problems are solved within minutes and there is no billing for any requests for support



Managed Services

 vs.

Regular Computer Shop

     
  • Certified network engineers monitor your network 7 days a week
  • Monthly flatrate billing – no surprises
  • In our best interest to locate and solve problems fast
  • Routine server maintenance performed weekly
  • Proactive support keeps your network healthy
  • Every computer updated nightly
  • 1-hour or less service guarantee
  • Problem is fixed right the first time
  • 100% server uptime guarantee
  • Unlimited helpdesk and network support for your employees
  • Free onsite visits
  • Free network migrations, yes, free migrations.
 
  • Usually have bring computer into their shop
  • Can cost upto 125$ per hour for service
  • You are billed for phone time, support, and travel time
  • The more problems you have, the more revenue they make
  • Issues constantly re-occur, and new problems arise from poor solutions
  • No guarantees on your network uptime
  • All service is invoiced and billed at every opportunity
  • They don't do migrations or network upgrades
  • Your costs increase with each service call
  • Prefer old equipment that needs constant repairs
  • Hopes to be back as soon as possible for another call
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